Privacy Policy

Pro-Builders Insurance Agency (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

a. Personal Information
• Name
• Phone number
• Email address
• Mailing address
• Insurance-related information
• Business Information
• SSN/FEIN #s

b. Communication Data
• SMS/text message interactions
• Email communications
• Customer service inquiries

• Provide insurance quotes, policies, and services
• Process payments and transactions
• Communicate with you regarding your account
• Send important service updates and notifications
• Provide customer support
• Comply with legal and regulatory requirements

SMS Communications
If you provide your mobile number, you may receive SMS messages from us about: 
• Policy updates and reminders
• Billing notifications
• Account-related alerts

We do not send marketing or promotional messages without your explicit consent.

Message frequency varies based on your account activity.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out at any time by replying: STOP to unsubscribe

We respect your privacy. We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties for their marketing purposes. We may share information with:
• Service providers (e.g., SMS platforms, payment processors)
• Insurance carriers and partners necessary to provide services
• Legal authorities when required by law
Data Security: We implement reasonable administrative, technical, and physical safeguards to protect your personal information

Data Retention:We retain personal information only as long as necessary to:
• Provide services
• Meet legal and regulatory obligations
• Resolve disputes and enforce agreements

Your Privacy Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
• The right to know what personal information we collect and how we use it
• The right to request access to your personal information
• The right to request deletion of your personal information
• The right to correct inaccurate information
• The right to opt out of the sale of personal information (we do not sell personal data)

To exercise your rights, contact us using the information below.

Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

10. Contact Us: If you have questions or wish to exercise your privacy rights, contact us at:

Pro-Builders Insurance Agency
[email protected]
1-800-823-6415
2865 Sunrise Blvd, Suite 110
Rancho Cordova, CA 95742