SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: If consent has been given to receive text messages from Pro-Builders Insurance Agency, messages may be received related to the following
- Customer Care
- Follow-up messages
- Billing inquiries
Example: "Hello, this is Cindy from Pro-Builders Insurance Agency. I’m reaching out to follow up on your recent request for a Bond quote. Reply STOP to opt out of SMS messaging at any time."
Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per month may be received related to requested quotes, billing inquiries and customer care.
Example:
"Message frequency may vary. You may receive up to 10 SMS messages per month regarding your billing or account status."
Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
Opt-in to receive SMS messages from Pro-Builders Insurance Agency can be done in the following ways:
They message us first or they complete the contact us brochure.
Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://insureprobuilders.com/contact
Additional Options:If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
- Privacy Policy: The privacy policy's sharing section must explicitly state: "SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."
- Opt-in Language: If a contact form on the website is used to collect consent, incorporate a checkbox with the following statement: "By checking this box, you agree to receive SMS messages from Pro-Builders Insurance Agency related to customer care. You may reply STOP to opt-out at any time. Reply to HELP to (800)823-6415 for assistance. Messages and data rates may apply. Message frequency will vary"
